How soon can I re–order my
prescription?
We request that, where possible, you
order your medication all together
once a month.
This can be:
- Between 7 and
(no less than) 2 working days of
your medication being due.
Your next medication will be
available 2 working days later after
2pm
Click here to see when your repeat
prescription will be ready.
- At the time
of picking up your regular
medication we may be able to
take back your repeat request
for following month - your
medication will then be ready 4
weeks later.
Click here to see when your repeat
prescription will be ready.
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Why does it take 2 working days to
get my prescription?
We are unable to keep every drug in
every dose in stock on the premises.
We ask for 2 working days to allow
us time to order your medication in
from our suppliers.
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When will my repeat be ready to pick
up?
| Requested
on Monday |
Available after
2pm on Wednesday |
| Requested
on Tuesday |
Available after
2pm on Thursday |
| Requested
on Wednesday |
Available
after 2pm on Friday |
| Requested
on Thursday |
Available
after 2pm on Monday |
| Requested
on Friday |
Available after
2pm on Tuesday |
Please remember to allow time for
public and bank holidays.
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How can I request my repeat
prescription..?
- In person
-
Click here for our
Practice Location
Tick the
items you need on your repeat slip.
Hand it in to reception.
Or put it in the box located on the
right, just inside the door to the
waiting room.
If the surgery is closed post it
through the letter box. This will be
count as being received on the next
working day.
If you do not have your repeat slip,
you can fill in a prescription order
form from reception.
- By post
Send us your repeat slip with
the items you require ticked off
or a note requesting the items
(please include your full name,
address and date of birth) and
don't forget to allow extra time
for post to arrive.
For non-dispensing patient, if
you would like us to post your
prescription, either to your
home or to your nearest chemist,
enclose a stamped addressed
envelope with your request.
- By
telephoning the dedicated
dispensary line on 01278 760010
- By fax
to 01278 761980
We are unable to accept prescription
requests on the main surgery number.
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What if I need more than one month’s
supply of my medication?
Please inform us at the time of
ordering that you need more than a
month’s supply. If you are able to
give a valid reason e.g. you will be
going away on holiday, we should be
able to accommodate your request. If
we are not aware of the special
circumstances this request will more
than likely be refused.
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Why can I not have more than 1 month
supply of my prescription at a time?
The practice will only prescribe a
months supply of medication at a
time. This is to prevent wastage.
The practice has to dispose of
thousands of unused items every
year. In addition to preventing
wastage, GPs are able to monitor
ongoing conditions more closely by
conducting more frequent medication
reviews and recalling patients who
need to be seen.
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What happens if the medication I
want is not specified as one of my
repeats?
You can either telephone a doctor to
request it directly or you can put
it in as a medication request and
dispensary will check with a doctor
that you can have it. Your request
may be refused as the doctor may
want you to make an appointment to
discuss it.
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Repeat prescriptions take 2 working
days.
What happens if I need to get my
repeat sooner than this?
Although we encourage patients to
plan ahead, there can be
circumstances when medication may be
needed before 2 working days. Please
tell us of such circumstances when
you hand in your repeat request. We
try to accommodate where feasible.
If we are unable to fulfil your
request as we do not have your drugs
in stock (and there is no time to
get them in from our suppliers) we
can give you the written
prescription (FP10) to take to a
chemist to be dispensed. Please be
aware that in some cases the
Chemists will also need to order the
medication.
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How much does an NHS Prescription
cost?
From 1st April
2012 the cost of each prescription
item costs £7.65.
Please be aware that a few
medications contain a combination of
2 drugs and these are charged as 2
costs
i.e. £15.30.
If you have more than 1 item every
month it may be worth your while
purchasing a
pre payment certificate.
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What is a pre payment certificate?
What do they cost?
If you have more than 1 prescription
item every month it may be worth your
while purchasing a pre payment
certificate. Forms for this are kept
at reception.
The charge for a
single prescription item is £7.65,
whereas a 3-month PPC will cost you
£29.10 and a 12-month PPC £104.00.
The most convenient way to pay for
your 12 month PPC is by Direct Debit
meaning you can spread the yearly
cost evenly over 10 monthly
instalments.
You will be required to show your
certificate to reception when you
pick up your medication. It is only
valid for prescriptions dated after
you purchased the certificate.
For more
information visit the
Prescription Pre-payment
Authority website.
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Can I get a private prescription
from the surgery?
Please speak to your GP directly
about being prescribed a private
prescription. Costs for these items
will vary depending on the
medication and amount prescribed.
VAT is charged on private
medication.
Private
prescriptions issued by Consultants
cannot be dispensed at the surgery
and need to be taken to a Chemist.
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Can I get my medication delivered?
We deliver in
exceptional circumstances by using
our voluntary drivers.
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How should I dispose of unwanted
medication?
If you no longer have any need for
medication, please bring it back to
us and we will dispose of it
correctly and safely.
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Am I eligible for a Medical
Exemption Certificates?
Certain conditions require
medication for life. If you are
diagnosed with one of these by your
GP you may be eligible to obtain a
medical exemption certificate. Speak
to your GP for more information.
Application forms are available at
reception. Once filled in, please
hand it back to reception. The
Doctor will then complete the form
and send it off. The certificate
will be posted back to you directly.
The certificate needs to be renewed
every ten years.
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How can I get help with paying for
prescriptions?
Please ask reception for an HC1 form
to fill in.
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